Support Center
1. Getting Started
Welcome to Siftei's Support Center. Here you'll find information about how to use our product data scraping tool effectively and get help when you need it.
2. Installation Guide
- Visit the Chrome Web Store and search for "Siftei"
- Click "Add to Chrome" to install the extension
- Once installed, you'll see the Siftei icon in your browser toolbar
- Click the icon to start using Siftei
3. Common Questions
How does Siftei work?
Siftei uses advanced AI technology to automatically detect and extract product information from any e-commerce store. Simply navigate to a product page and click the Siftei icon to start scraping.
Which platforms are supported?
Siftei works with major e-commerce platforms including Shopify, WooCommerce, Wix, Magento, BigCommerce, and many others.
Is there a limit to how many products I can scrape?
Usage limits depend on your subscription plan. Please contact our sales team for detailed information about our pricing plans.
4. Contact Support
Need help? Our support team is here for you:
- Email: support@siftei.com
- Response time: Within 24 hours
- Business hours: Monday to Friday, 9 AM - 6 PM EST
5. Troubleshooting
If you're experiencing issues with Siftei:
- Make sure you're using the latest version of Chrome
- Try disabling other extensions that might interfere
- Clear your browser cache and reload the page
- If problems persist, contact our support team
Still Need Help?
Can't find what you're looking for? Our support team is ready to assist you with any questions or concerns you may have.
Contact Support